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Emergency Sprinkler Shut-Off

If you come home or wake up to a flood in your yard and cannot shut off the water yourself we are always on call to come out and help.

Call our emergency line at (316) 299-8424 and we will either talk you through how to shut-off your water (no charge) or we will come out and shut it off for you ($89.50) trip charge.

Refer to the steps below for emergency shut off.

If you need further help please call (316) 303-1200 and we can come out and shut off the water for you. An emergency fee will apply.

Follow the checklist below to correct the problem:

  1. Check the controller to make sure there is not an indication that the timer is watering. Turn the timer to the “OFF” position.
  2. If you have experienced a lightning storm or power outage in the last few of days, the timer may need to be reset. Unplug the timer and wait about 60 seconds to reset it.
    If the water continues to run:
  3. Go to the backflow preventer and use the diagram below shut off the water.



    If these steps to do not solve the problem – if the valve will not shut off or water continues flowing before the backflow preventer -- you will need to shut off the water at the main sprinkler shut off, or CALL OUR 24 HOUR EMERGENCY LINE at (316)303-1200 for Wichita, Kansas, and surrounding areas.

    Basement/Interior Shut-Off: Usually located in a mechanical room facing the street or adjacent the gas meter where the water line enters the house.


    Streetside/Exterior Shut-Off: Located outside by the water meter, or up near the faucet in front of the house. To shut off the water these valves usually require a special tool which is about 4’ long and looks like a 2 prong fork. If you do not have the required tool (usually in your garage), you can purchase one at a hardware store.

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